This is where your path to debt resolution begins.
Your debt has run its course, so let’s start resolving it.
You have options here. We encourage you to explore them on your own, or we’re happy to walk you through them.
Reach out, and we’ll talk it out.
Your situation is unique to you, and we’ll always treat you how we’d want to be treated. If you have questions, or if you need to discuss your account, never hesitate to get in touch. When you’re ready to talk, we’re ready to listen.
One more thing to get rid of: uncertainty.
We are a law firm that represents creditors in resolving past due obligations of their consumers. Each one of us at Northgrove Law has extensive experience in debt collection. We’ve been around the block. That’s why we know how—and how not—to do it.
We’re thoroughly professional in our responsibilities, and we’ll be completely honest and open with you. We try to be the kind of people you could see grabbing a coffee with.
Jared Buchanan
Jared has over 15 years of dedicated legal collections experience helping clients resolve accounts efficiently and responsibly. While he works hard to advocate for his clients’ interests, he understands that these matters can be stressful for individuals and families. Jared is committed to upholding the integrity of the legal process and treating everyone involved with empathy, fairness, and respect.
Sarah C. Daley
Sarah has worked in the collections industry for nearly 20 years, for various clients in a number of states. Approaching every case with dignity and respect, Sarah is committed to the legal resolution of her clients’ accounts, balancing resolutions that are always fair and reasonable.
One or more Northgrove Law attorneys are admitted to practice in Arizona, Florida, South Carolina, and Texas. Northgrove Law attorneys are members of ACA, NCBA and RMAI.
Proceed with confidence.
Here at Northgrove, you can be assured that we are committed to compliant, ethical, and professional debt collection practices.
Where do I go from here?
We can point you to a number of guides and tools to help you understand how debt collection works, how to avoid scams, what your rights are, and how to make smart financial decisions.
FAQ
We are a law firm that represents creditors. We assist them in resolving past due obligations of their consumers. We are committed to representing our clients fairly, while actively listening to the consumer’s situation and working toward a fair resolution.
Consumers@northgrovelaw.com
45610 Woodland Road
Suite 440
Sterling, VA 20166
1-888-259-6942
You can also use our contact form.
The creditor to whom the debt is owed has enlisted our legal services to resolve the outstanding balance.
Once you log into your account you will be directed to our secure payment portal where you can pay in full, or set up monthly payments. You can also send a check or money order to Northgrove Law, 45610 Woodland Road, Suite 440, Sterling, VA 20166. Please include the account number and holder name with your check or money order. To request a payoff statements, please email consumers@northgrovelaw.com. You may also call 1-888-259-6942.
If you have a complaint about the quality of service you’ve received from Northgrove Law, please email consumers@northgrovelaw.com or utilize our contact form. If you believe you are a victim of identity theft or fraud, please email consumers@northgrovelaw.com or utilize our contact form. Please fill out the form located here: IdentityTheft.gov and include it with your submission. We also encourage consumers to review the information provided by the Consumer Financial Protection Bureau about what to do in case of identity theft. https://www.consumerfinance.gov/ask-cfpb/what-do-i-do-if-i-think-i-have-been-a-victim-of-identity-theft-en-31/
Please fill out our contact form.
You can access your account documents in your account.
Privacy Policy
This Privacy Policy applies solely to Northgrove Law, PLLC (“Northgrove”) online information gathering and dissemination practices in connection with this website (collectively, the “Site”), and does not apply to any of our practices conducted offline or outside of the U.S. for information about our general privacy practices, including how we handle information obtained offline or in connection with debt servicing activities, please refer to our Privacy Notice, which is provided to consumers as required by the Gramm-Leach-Bliley Act. We do not collect any personally identifiable information from you (e.g., name, address, telephone number, email address) when you view the Site. Should you voluntarily choose to submit or otherwise disclose such information to us, including information submitted or disclosed by mail, telephone, fax or electronically, it is not governed by this.
FDCPA Disclosure: Nothing in this privacy policy shall permit the disclosure of information to third parties in violation of the Fair Debt Collection Practices Act. Northgrove is a debt collector. This is a communication from a debt collector, and any information obtained may be used for the purpose of collecting a debt.
Privacy Policy
Northgrove is committed to protecting your privacy. When you use the Site, you consent to the use of your non-personal information by Northgrove in the manner specified in this Privacy Policy. This policy may change periodically, so please check back from time to time. By your continued use of the Site, you consent to the terms of the revised policy. For your information, the date of the last update to this Privacy Policy is February 23, 2026.
If you have any questions or comments about this Privacy Policy or our practices regarding your information, please contact us at the following address.
Northgrove Law, PLLC
45610 Woodland Road
Suite 440
Sterling, VA 20166
Toll-Free: 1-888-259-6942
What information we collect and how we use that information
You may view the Site without disclosing to us any personally identifiable information. We do not collect any personally identifiable information from you (e.g., name, address, telephone number, email address) when you view the Site. If you contact us, we may keep a record of your contact information and correspondence. By contacting us, you consent to us contacting you, using your information to respond to you regarding the reason you contacted us. Unless you ask us not to, we may at our sole discretion contact you via email in the future to communicate regarding your account(s) with our office. We are not obligated to correspond via email. If you wish to change any information submitted to us, please do so by contacting us at the address provided above.
Depending on your location, you may have the rights such as accessing the personal information we hold about you, requesting corrections or deletions and opting out of marketing communications. To exercise any of these rights, contact us at the address listed above.
Cookies
We may use cookies to collect non-personally identifiable information in connection with the Site. Our web pages may incorporate “pixel tags,” “web beacons,” or similar tracking technologies (collectively, “pixel tags”) that allow us or our agents to track the actions of users of the Site. Pixel tags are used to collect non-personally identifiable information, such as name of your Internet service provider, the IP address of the computer you are using, the type of browser software and operating system that you use, the date and time you access the Site, the website address, if any from which you linked directly to the Site, the website address, if any, to which you travel from the Site and other similar traffic-related information. We may also aggregate your information with similar data collected from other users to help us improve the Site and the services that we provide through the Site. We may use cookies to keep track of the number of return visits to the Site; accumulate and report aggregate, statistical information on website usage. You can disable cookies, although our website may not function properly for you. Your browser preferences can be modified to accept or reject all cookies, or request a notification when cookies are set.
We may also share your information with Third-party service providers such as payment processors, cloud hosting providers, and IT support, only as necessary to perform services on your behalf. Your information will only be shared with affiliated companies or partners if necessary and authorized for debt servicing or compliance purposes. All third parties are bound by contractual obligations to keep your information confidential and use it only for the intended purpose.
In the event of a sale or transfer of assets or of any portion of our business, we reserve the right to transfer any and all information that we collect from users, or that we otherwise collect in connection with the Site, to unaffiliated third parties or third parties.
Types of Cookies We Use
We use two broad categories of cookies on our website:
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled in our systems. They are usually set only in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not function properly.
Optional Cookies (Statistics and Analytics)
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. You may opt out of these cookies through our cookie consent tool or your browser settings.You can control and delete your cookies through your browser settings.
Please note that if you disable or delete cookies, some features of our website may not function properly.
Monitoring Enforcement and Legal
Northgrove has no obligation to monitor the Site or use of the Site or to retain the content of any user session. However, Northgrove reserves the right, at all times, to monitor, review, retain and/or disclose any information, as necessary, to satisfy any applicable law, regulation, legal process, or governmental request or to cooperate with law enforcement and other authorities’ investigation into a claim of illegal activity. We may use IP addresses to identify a user when we feel it is necessary to protect the Site, our service, clients, potential clients, or others.
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is 100% secure.
Other Sites
Except as otherwise expressly discussed in this Privacy Policy, this policy only addresses our use and disclosure of information we collect from you. Any email messages and associated information that you send to addresses published on the Site are not governed by this policy. To the extent that you disclose personal or non-personal information to other sites, you are subject to the privacy customs and policies of those sites. We encourage you to ask questions before you disclose any personal information.
No Information Collected From Children
Our website is not intended for children under 18. We do not knowingly collect personal information from children. If we obtain actual knowledge that we have collected Personal Information about a child under the age of 18, that information will be immediately deleted from our database as required by applicable law.
Automatic Information Collection
When you visit our website, our web servers and third-party analytics services automatically collect certain information from your browser and devise. This information includes:
- Your Internet Protocol (IP) address (stored in anonymized form)
- Device identifiers
- Browser type and version
- Operating system
- Screen resolution
- Geographic location (limited to country level)
- Referring website addresses
- Pages visited and time spent on each page
We use third-party analytics services to help us understand how visitors use our website. These services collet information sent by your browser as part of a web page request, including cookies and your IP address. Their use of this information is governed by their respective privacy policies.
Do Not Track Signals
“Do Not Track” (DNT) is a privacy preference that users can set in certain web browser. DNT signals a request to websites and services not to track the user’s activities across different websites. Our website does not currently respond to or honor DNT signals or similar mechanisms transmitted by web browsers. For more information about Do Not Track, please visit www.allaboutdnt.com.
English Version Prevails
This Privacy Policy may be translated into other languages for convenience. In the event of any inconsistency or discrepancy between the English version and any translated version, the English version shall prevail and govern.
Disclaimer
The information provided on this website is for general informational purposes only and does not constitute legal, financial, or credit counseling advice. While we strive to keep the information accurate and current, we make no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, or availability of the information contained on this website.
Your use of this website and any information provided does not create an attorney-client relationship, financial advisor-client relationship, or any other professional relationship between you and Northgrove.
This website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and assume no responsibility for the accuracy or content of any linked website. The inclusion of any link does not imply endorsement by Northgrove.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal or regulatory requirements, or for other operational reasons. When we make changes, we will post the revised Privacy Policy on this page with a new “Effective Date” at the top.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the revised terms. The most current version of this Privacy Policy supersedes all previous versions.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Northgrove Law, PLLC
45610 Woodland Road
Suite 440
Sterling, VA 20166
Ph: 703-674-4718
Toll-Free: 1-888-259-6942
Response Timing
We will acknowledge receipt of your request within 10 business days and provide information about how we will process your request. We will respond to your request within 45 calendar days of receipt. If we need additional time (up to an additional 45 days), we will notify you of the extension and the reason for it.
Privacy Notice for Accountholders
If you have an account with Northgrove, you have received or will receive a separate Privacy Notice as required by the Gramm-Leach-Bliley Act. That Privacy Notice describes our collection, use, and sharing of nonpublic personal information in connection with your account and provides you with certain opt-out rights. Please refer to that notice for information about your financial privacy rights.
Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot warrant or guarantee the absolute security of any information you transmit to us through this website or that we store in our systems.
Links to Other Websites
Our website may contain links to third-party websites for your convenience and information. We do not control these websites and are not responsible for their content, privacy practices, or accuracy. The inclusion of a link does not imply our endorsement of the linked website or any products, services, or information offered there. We encourage you to review the privacy policies of any third-party websites you visit.
Terms of use
Last updated – March 6, 2026
PLEASE READ THIS TERMS & CONDITIONS AGREEMENT CAREFULLY BEFORE USING THIS WEBSITE. Northgrove Law, PLLC (“we,” “us,” “Northgrove”) provides this website and website related services, if any, (collectively, the “Site”) subject to your compliance with the terms and conditions set forth in this agreement (the “Agreement:). This Agreement governs the relationship between us, the Site visitor, with respect to your use of the Site. It is important that you read carefully and understand the terms and conditions of this Agreement. BY USING THE SITE, YOU AGREE TO BE BOUND BY THIS AGREEMENT. If you do not agree to these terms and conditions, you must not use the Site.
We may at any time, at our sole discretion, revise or otherwise update this Agreement by posting an amended Agreement on the Site; any changes that we make to this Agreement will be effective immediately upon posting. Please check this page periodically for changes to the Agreement; you will be able to determine if this Agreement has been changed since your previous visit by viewing the “Last Updated” information that appears at the top of this Agreement. Your use of the Site following the posting of an updated Agreement constitutes acceptance of the updated Agreement.
Further, we reserve the right, at any time, to modify or discontinue, temporarily or permanently, the Site (or any part thereof) without notice. You agree that we shall not be liable to you or to any third party for modification, suspension, discontinuance of the Site or of any Materials (as defined below).
FDCPA Disclosure: Nothing in this policy shall permit the disclosure of information to third parties in violation of the Fair Debt Collection Practices Act.
Northgrove is a debt collector. This is a communication from a debt collector, and any information obtained may be used for that purpose of collecting a debt.
If you have any questions about this Agreement, please contact us at the following address:
Northgrove Law, PLLC
45610 Woodland Road
Suite 440
Sterling, VA 20166
Phone: 1-888-259-6942
- Important Notices. We make available the information and materials on the Site (the “Materials”) for general informational purposes only. Further, the Materials are general in nature and may not apply to particular factual or legal circumstances. In addition, unsolicited emails and information sent to us do not create a relationship with us, will not be considered confidential and may be disclosed to others pursuant to our Privacy Policy.
- Rules of Conduct. You agree to comply with all applicable laws, rules, and regulations in accessing and/or using the Site and/or any Materials. In addition, your use of the Site is conditioned on your compliance with the following rules of conduct. You agree not to:
- Use the Site for any fraudulent or unlawful purpose.
- Impersonate any person or entity, including, but not limited to, any Site employee, agent, or representative; falsely state or otherwise misrepresent your identity or your affiliation with any person or entity; or express or imply that we endorse any statement you make.
- Interfere with or disrupt the operation of the Site.
- Transmit or otherwise make available in connection with the Site any virus, worm, Trojan Horse, or other harmful code.
- Restrict or inhibit any other person from using the Site, including by means of hacking or defacing any portion of the Site.
- Interfere with or violate any other Site visitor’s or user’s right to privacy or other rights, or harvest or collect personally identifiable information about Site visitors or users, or about our attorneys, other employees and representatives identified on the Site, without their express consent.
- Sell, resell, transfer, license, or exploit, for any commercial purposes, any use of or access to the Site or the Materials.
- Modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site or Materials.
- Frame or mirror all or any part of the Site without our prior express written authorization.
- Northgrove‘s Proprietary Rights. You acknowledge and agree that the Site and the Materials are, and shall remain, the property of Northgrove and/or its licensors and are protected by copyright, trademark and/or other proprietary rights and laws. Except as expressly authorized in advance by us, you agree not to copy, distribute, transmit, display, perform or create derivative works for the Site or any of the Materials, provided that, subject to your compliance with this Agreement, we do grant you a limited, persona, revocable, non-transferable and non0bus licensable license to (a) access the Site and the Materials via the Internet solely for purposes of viewing such materials, and (b) to print our pages of the Site for your personal, non-commercial use.
- SMS Terms & Conditions. By providing your mobile phone number and opting in to receive text messages, you expressly consent to receive SMS messages from Northgrove regarding your account and related services. These messages may include, but are not limited to:
- Account notifications
- Payment reminders
- Payment confirmations
- Settlement or resolution opportunities
- Account servicing updates
- Consumer response follow-ups
- Customer service communications
- Message Frequency. Message frequency will vary depending on your account activity and communication preferences.
- Message and Data Rates. Message and data rates may apply depending on your mobile carrier and service plan. Please contact your wireless carrier for details regarding your messaging plan.
- Opting Out of SMS Messages. You may opt out of receiving SMS messages from Northgrove at any time.
- To stop receiving messages, reply:
- STOP, after you send STOP, you will receive a confirmation message that you have been unsubscribed. You will no longer receive SMS messages unless you opt in again.
- Help and Customer Support.
- For assistance regarding SMS communications, reply:
- HELP
- You may also contact Northgrove directly at www.northgrovelaw.com or at the address and phone number listed above.
- Supported Carriers. SMS services are available through most major carriers. However, the Northgrove and the participating carriers are not responsible for delayed or undelivered messages. Carrier participation may vary.
- Opting In. To opt in to SMS messaging, go to www.northgrovelaw.com, click on My Account.
Trade names, trademarks, and service marks of Northgrove include “” and any associated logos. All trade names, trademarks and service marks on the Site that are not owned by us, or our affiliates are property of their respective owners. The trade names, trademarks and service marks owned by Northgrove or its affiliates, whether registered or unregistered, may not be used in connection with any product or service that is not either ours or one of our affiliates’ product or service or in any other manner that is likely to cause confusion or dilution. Nothing on the Site should be construed as granting, by implications, estoppel or otherwise, any right to license to use any of Northgrove’s (or its affiliates’) trade names, trademarks, or service marks without our (or the relevant affiliate’s) prior express written permission.
Know Your Rights
This is an attempt to collect a debt by a debt collector; any information obtained will be used for that purpose.